F.A.Q.

Frequently asked questions

 

 

Check-in Check-out

Yes, we require photo identification for all reservations.

Yes, we accommodate early check-in based on room availability. If you arrive at the hotel prior to the standard check-in time of 14:00 PM and your room is available, the Front Office will check you in without any additional cost. If you would like to guarantee an early check-in, you can do so by purchasing an additional night (the night before arrival).

Winter Season (01/11 – 30/04)
Yes, subject to room availability, late check-out is available with a surcharge of €20 until 16:00 and €40 until 18:00. Please check at the Front Office on the day of your departure.
Summer Season (01/05 – 31/10)
Yes, subject to room availability, late check-out is available with a surcharge of €40 until 16:00 and €60 until 18:00. Please check at the Front Office on the day of your departure.

Check-in time: 14:00 PM
Check-out time: 12:00 PM

 

Reservations

Yes, the Golden Bay has one standard inland view accessibility room, with a walk-in shower.  This specific room must be requested in advance.

Yes, the Golden Bay has connecting Grand suites, as well as Standard inland, Standard side sea view and Standard front sea view rooms. Connecting rooms must be requested in advance and cannot be guaranteed.

 

Transportation

Yes, on-site parking is free and available to all residents of the hotel.

Larnaca city center is just 15 minutes away by car or bus. Restaurants, bars and shops can be found in abundance in town; all catering to different preferences and likes. A bus stop at the entrance of the hotel resort provides convenient transport to the city center and other points of interest.

For more information about bus timetables, please visit please visit the Front Office.

For more information on excursions and what to do whilst in Cyprus, please visit the Concierge.

For bus information for routes within Larnaca visit: http://www.zinonasbuses.com/skcontent2.php?id=282

For bus information for routes around Cyprus visit: http://www.intercity-buses.com/?wp=home

Yes, you can hire a bicycle from the Front Desk.

Yes, you can rent a car from the Front Desk.

No, the Golden Bay does not provide a shuttle service from the airport, however we can arrange a taxi transfer for you which takes approximately 20 minutes. The charge is dependent on the number of persons and time of travel. For more information please do not hesitate to contact us.

Directions from Larnaca Airport – 19 min (24.3 km)

  1. From Larnaca Airport Drive along Departures or Arrivals to Airport Roundabout
  2. At Airport Roundabout take the 1st exit (left) unto the A3 highway
  3. Remain on the A3 Highway, Pass Kalo Chorio village roundabout and Aradippou village roundabout
  4. Take the exit toward  Leoforos Monimon Ipoxiomatikon
  5. Continue onto Leoforos Monimon Ipoxiomatikon
  6. Turn second right Spyrou Kiprianou
  7. Turn left onto  Spyrou Kiprianou
  8. Turn first right onto  Sokratous Street
  9. Turn left at ALT

 

Destination will be on the right

 

Restaurant

All-Inclusive terms include breakfast, lunch and dinner. Light snacks are available from 10:30 AM – 12:00 PM and 15:00 PM – 17:30 PM at the designated restaurants. Local and selected international drinks are included in the Package (spirits, cocktails, beers, wine, juices and soft drinks). Please note that the All-Inclusive status is valid from 14:00 PM on the Check-In date until 12:00 PM on the Check-Out date. Apart from the Check-In and Check-Out date, the All-Inclusive status is valid from 10:00 AM to 00:00 AM every day.

Full-Board terms include breakfast, lunch and dinner. Please note that drinks are not included. In the event of late arrival on the Check-In date, breakfast, as well as lunch are offered on the day of departure.

Half-Board terms include breakfast and dinner on the day of arrival, and either lunch or dinner for the remaining days. Please note that drinks are not included and that on the day of departure only breakfast is included.

Yes, high chairs are provided in all restaurants

Yes. Expert advice can be obtained by asking to speak to a Head Waiter or a Head chef, or by informing the team in advance at contact us.  If the buffet options do not meet your dietary requirements, the F&B team will most certainly attend to your needs.

Yes. Non-residents can choose from the buffet or a la carte menu.

Smart-casual attire is recommended for evening dining – for gentlemen we suggest no shorts, no sleeveless t-shirts and no sandals. Dining in the Les Etoiles restaurant requires formal attire – long trousers for gentlemen.

Breakfast is served at the Yacht Club Restaurant from 07:00 AM to 10:00 AM.

Lunch is served from 12:30 PM to 15:00 PM at the Designated Restaurant.

Dinner is served from 19:00 PM to 22:00 PM at the Designated Restaurant.

 

Beach & Pool Facilities

Yes, heated indoor pool facilities are free of charge.

Yes, pool and fitness facilities are open to non residents with a surcharge of €20 per day. Activities include gym, sauna, steam bath, indoor & outdoor swimming pools, tennis courts and table tennis.

Yes, beach towels can be obtained free of charge from the Spa – Leisure Club, and can be replaced once per day.

Yes, the Golden Bay provides beach chairs and umbrellas free of charge. Please note that during the summer season, the pool & beach facilities follow a reservation system.

The hotel is situated right on the beach.

 

General

Yes, currency exchange services are available at the Front Office.

Yes, laundry services are offered and prices can be found in guest rooms.

Yes, room service is available 24 hours a day. Prices can be found in guest rooms.

Yes, special preparations can be arranged with a required 24 hours notice. For more information please do not hesitate to contact us.

Yes, all areas of the hotel are easily accessible by wheelchair.
Yes, accessibility toilets can be found on the lower ground floor .

Yes, pushchairs are available free of charge; however they are subject to availability and cannot be reserved.

Yes, babysitting services can be arranged by the personnel at the Front Desk, or by sending a request to contact us.

Yes, the Golden Bay offers a kids club suitable for kids aged 3-12 y.o and is available throughout the summer period (1/5 – 31/10).

Yes, Wi-Fi is complimentary and available in all areas of the hotel. Please ask for the password details at the Front Desk.